trench.bot - Terms and Conditions

Last Updated: April 3, 2025 

1. Acceptance of Terms

By accessing or using the trench.bot service, including the Telegram bot, associated features, website, or any related services (collectively, the "Service"), provided by Trench Radar Internet Solutions("Provider," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and the Provider. Please read them carefully.

2. Service Description

trench.bot provides tools and features designed to assist users in analyzing, filtering, backtesting strategies, and potentially automating actions related to tokens on the Solana blockchain. Features may include, but are not limited to:

  • Customizable token filters based on various criteria.
  • Strategy backtesting against historical data.
  • Real-time data analysis and alerts.
  • Automated workflow capabilities (e.g., automated buying/selling based on user-defined rules).
  • An integrated trading terminal (where applicable and available).
  • AI-driven suggestions (where applicable and available).

3. Eligibility and User Accounts

You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service. You represent and warrant that you have the legal capacity to enter into this agreement. Access may require linking a Telegram account and potentially a Solana wallet. You are responsible for maintaining the security of your Telegram account, wallet, and any associated private keys or credentials. You are solely responsible for all activities that occur under your account.

4. Fees, Payment, and Subscriptions

  • Subscription Fees: Access to certain features or tiers of the Service requires payment of subscription fees ("Fees") as outlined on our pricing page or within the Service interface. Fees are typically charged in Solana (SOL) on a recurring basis (e.g., weekly, monthly, quarterly).
  • Payment: You agree to pay all applicable Fees for the subscription plan you select. Payments are processed via the Solana network or designated payment processors. You are responsible for ensuring sufficient funds are available in your wallet for payment.
  • Billing Cycles: Subscriptions automatically renew at the end of each billing cycle unless cancelled by you prior to the renewal date.
  • Fee Changes: We reserve the right to change the Fees or introduce new charges upon reasonable notice, which may be provided via the Service, email, or our website. Your continued use of the Service after a Fee change constitutes your agreement to pay the modified Fee amount.

5. Refund Policy

  • 3-Day Refund Window: We offer a full refund of your initial subscription payment if you are unsatisfied with the Service, provided you request the refund within three (3) calendar days of the initial subscription purchase date. To request a refund within this period, please contact our support team via [Specify Your Refund Contact Method - e.g., Telegram support channel, support@example.com].
  • No Refunds After 3 Days: After the initial 3-day period has passed, all Fees paid are final and non-refundable. There will be no refunds or credits for partial subscription periods, unused features, plan downgrades, or if you decide to stop using the Service before the end of your current billing cycle. This no-refund policy applies regardless of the reason for cancellation or termination after the initial 3-day window.

6. User Conduct and Restrictions

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Attempt to reverse engineer, decompile, or discover the source code of the Service.
  • Use automated scripts, bots (other than interacting with the Service as intended), or scrapers to collect information from or otherwise interact with the Service without our express written permission.
  • Transmit any worms, viruses, or malicious code.
  • Interfere with or disrupt the integrity or performance of the Service or its servers.
  • Attempt to gain unauthorized access to the Service or other users' accounts.
  • Share your subscription or account access with others.
  • Use the Service to provide financial advice or manage assets for third parties.

7. Intellectual Property

All rights, title, and interest in and to the Service, including its software, code, algorithms, features, design, text, graphics, logos, and other content (excluding user-generated data), are and will remain the exclusive property of the Provider and its licensors. These Terms do not grant you any rights to use the trench.bot trademarks, logos, domain names, or other brand features. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms.

8. Disclaimers

  • NO FINANCIAL ADVICE: The Service, including all data, analysis, alerts, AI suggestions, and automated features, is provided for informational and educational purposes ONLY. It does NOT constitute financial advice, investment advice, trading advice, brokerage services, or any other regulated financial service. The Provider is not a financial advisor, broker-dealer, or registered investment advisor.
  • DO YOUR OWN RESEARCH (DYOR): You are solely responsible for your trading and investment decisions. You should conduct thorough independent research and consult with qualified financial, legal, and tax professionals before making any investment or trading decisions.
  • NO GUARANTEE OF PROFIT OR ACCURACY: We do not guarantee the accuracy, completeness, timeliness, reliability, or usefulness of any information provided by the Service. We do not guarantee any specific outcomes, profits, or avoidance of losses from using the Service. Trading cryptocurrencies, especially on decentralized exchanges, involves significant risk.
  • MARKET RISK: The cryptocurrency market, particularly the Solana ecosystem, is highly volatile and subject to risks including, but not limited to, price fluctuations, liquidity issues, smart contract vulnerabilities, network congestion, regulatory changes, and market manipulation. You acknowledge and accept these risks.
  • SERVICE "AS IS": The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PROVIDER, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

  • (a) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE;
  • (b) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
  • (c) ANY CONTENT OBTAINED FROM THE SERVICE;
  • (d) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
  • (e) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE;
  • (f) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR DATA PROVIDED BY THE SERVICE;
  • (g) ANY TRADING OR INVESTMENT DECISIONS MADE BASED ON INFORMATION OR SIGNALS FROM THE SERVICE;
  • (h) ANY FINANCIAL LOSSES INCURRED AS A RESULT OF USING THE SERVICE, INCLUDING LOSSES FROM AUTOMATED TRADING ACTIONS INITIATED VIA THE SERVICE.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU ARE USING THE SERVICE AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. THE PROVIDER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY FINANCIAL LOSSES YOU MAY INCUR OR SUFFER AS A RESULT OF USING THE SERVICE.

IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, THE PROVIDER IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE, THE PROVIDER'S LIABILITY SHALL IN NO EVENT EXCEED THE TOTAL FEES PAID BY YOU TO THE PROVIDER FOR THE SERVICE DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Provider, its affiliates, licensors, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, any trading or investment activities conducted based on information obtained from the Service.

11. Term and Termination

These Terms remain in effect until terminated by either you or the Provider.

  • Termination by You: You may terminate your agreement by cancelling your subscription and ceasing all use of the Service.
  • Termination by Provider: We may suspend or terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to, a breach of these Terms or non-payment of Fees.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease. Sections 6, 7, 8, 9, 10, 12, 13, and 14 will survive termination. No refunds will be issued upon termination, except as explicitly stated in Section 5 (Refund Policy).

12. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect (e.g., via the Service, email, or website posting). What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction - e.g., State of Delaware, USA / England and Wales / etc.], without regard to its conflict of law provisions.

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in [Your City, Your Jurisdiction], using the English language in accordance with the Arbitration Rules and Procedures of [Choose Arbitration Body - e.g., JAMS / AAA / LCIA] then in effect. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

(Note: Please consult a legal professional to finalize the governing law and arbitration clause details.)

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and the Provider regarding the Service and supersede all prior agreements or understandings.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
  • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
  • Notices: Any notices or other communications provided by us under these Terms will be given: (i) via email; (ii) by posting to the Service or website; or (iii) via direct message within the Service (e.g., Telegram).
  • Contact: If you have any questions about these Terms, please contact us at [Your Support Email Address or Contact Method].

Disclaimer: The information provided in these Terms and Conditions is intended for general guidance purposes only and does not constitute legal advice. You should consult with a qualified legal professional to ensure compliance with all applicable laws and regulations in your jurisdiction and to tailor these terms to your specific business needs.